At Wizzolo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using our website.

By using Wizzolo.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:

Personal Information

Full name
Email address
Billing address
Shipping address
Telephone number
Account information
Order details

Payment Information

Payments are processed through our payment providers. We may receive information related to your transaction, such as payment status and transaction details.

We do not normally store your complete credit or debit card number on our website.

Technical Information

When you use our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location
Date and time of visits
Website interaction information

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Deliver your purchases
Process payments
Provide customer support
Manage your Wizzolo account
Respond to questions and requests
Send order confirmations and updates
Improve our website and services
Understand how customers use our website
Prevent fraud and unauthorized activity
Maintain website security
Comply with applicable legal obligations

We only use personal information for legitimate business purposes and as permitted by applicable law.

3. Order Information

When you place an order with Wizzolo, we use the information you provide to process and deliver your purchase.

This may include sharing necessary information with trusted service providers involved in:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Website security
Customer support

We only provide the information necessary for these services.

4. Payment Information

Payments may be processed through third-party payment providers.

Your payment information may be handled directly by the payment provider according to its own privacy and security policies.

Wizzolo does not intentionally store complete payment card details on its own servers.

5. Cookies

Wizzolo uses cookies and similar technologies to help our website function properly and improve your experience.

Cookies may help us:

Keep items in your shopping cart
Remember your preferences
Keep you signed into your account
Understand website traffic
Improve website performance
Provide relevant marketing where permitted

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Analytics

We may use analytics tools to understand how visitors use our website.

These tools may collect information such as:

Pages visited
Time spent on the website
Device type
Browser information
General geographic information
How visitors interact with our website

This information helps us improve the Wizzolo shopping experience.

7. Marketing Emails

If you choose to subscribe to our marketing communications, we may send you information about:

New products
Special offers
Promotions
Skincare content
Wizzolo updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.

8. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

Payment processors
Shipping and delivery providers
Order fulfillment providers
Website hosting providers
Analytics providers
Email service providers
Security and fraud-prevention services
Professional advisers where necessary
Government authorities when legally required

These parties should only use your information for the purposes for which it was provided or as required by law.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

The reason we collected the information
Whether you have an active account
Whether there is an outstanding order or customer-service issue
Legal, accounting, tax, or regulatory requirements

When information is no longer required, we may securely delete or anonymize it.

11. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights regarding your personal information.

These may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Opt out of marketing communications

To make a privacy request, contact us using the information below.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Wizzolo’s website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information improperly, please contact us.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or social-media platforms.

If you follow a link to another website, that website will have its own privacy policy and terms.

Wizzolo is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

14. Social Media

If you interact with Wizzolo through social-media platforms, information you provide or interactions you make may also be subject to the privacy policies of those platforms.

We encourage you to review the privacy policies of the social-media services you use.

15. International Data Transfers

Depending on the services we use and where our customers are located, your information may be processed or stored in countries other than your own.

Where required by applicable law, we take appropriate measures to protect personal information when it is transferred internationally.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our business
Changes to our website
Changes to our services
Changes in technology
Changes in applicable privacy requirements

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us:

Email: hello@wizzolo.com
Website: Wizzolo.com

We will do our best to respond to privacy requests within the timeframe required by applicable law.

Your Privacy Matters

At Wizzolo, we believe that shopping for skincare should be simple, safe, and trustworthy.

We are committed to treating your personal information responsibly and protecting the privacy of our customers.